Connect to wifi

Library members are able to connect to wifi (wireless network) from all areas inside the Library.

Regulations and Code of Conduct

The Library wireless network is provided by the University of London Computer Centre. Consequently all users must adhere to ULCC’s terms and conditions, must agree to abide by the Janet Acceptable Use Policy, and the University of London’s Equality Policy.

Should you not comply with the above regulations, your access may be either suspended or terminated.

How to connect to wifi

Even if you have previously used wireless networking with Windows, you will not be able connect to our network from View Available Wireless Networks. It is necessary to set up the connection details manually by following the instructions below.

Troubleshooting tips

Windows users:

  • If you are using Windows 7 or Vista, please check that the last part of the process has been completed properly.
  • Please ensure that your surname is typed in lower case.
  • Try refreshing your adapter by going into Control Panel > System > Device Manager > Network Adapters and disable your wireless adapter. Leave a moment and then enable – this refreshes your adapter settings.
  • Every now and again – although it is rare – the network might not be available due to technical problems. If this happens and the service is temporarily unavailable, please be patient as the service should soon resume.

Apple users:

  • Some Snow Leopard users have reported problems logging on to wifi with Airport. This is resolved by restarting Airport or restarting the device.

If you have any questions about the wireless network please feel free to contact us at information.systems@london.ac.uk.